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Citadel Azur Resort
Citadel Azur Resort E-mail:  citadel@azur.travel Tel Num: +20 65 3605 000 Fax: +20 65 3605 001/2
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CITADEL AZUR RESORT SAHL HASHEESH


Heaven on earth! A Sunken Paradise Reborn!


Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Citadel Azur Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor.

Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 km long, 3 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa.
Conveniently located only 20 minutes drive from Hurghada International Airport.

Hotel Room facilities:
• 514 spacious and beautifully appointed guest rooms and suites all featuring breathtaking sea views
• 150 Interconnecting rooms
• Non-smoking rooms available upon request
• Air conditioning with individual in-room control
• Direct dial telephone
• Flat screen TV
• European & Arabic satellite programs
• Mini-bar
• Tea & coffee making facilities
• Free of charge High speed internet access through IP-phone cable connection.
• All guest rooms with private safe deposit boxes
• Electric current 220 volts
• Shaver outlets 110 & 220 volts
• Hair dryer
• Stand shower (fixed) 
• Thick Egyptian cotton bathrobes and individual slippers
• Shampoo, shower gel & liquid soap in dispensers
• Not Suitable for handicapped

Citadel Azur Resort Ultra All-inclusive package:
• Breakfast and dinner in “The Citadel” main restaurant (open buffet)
• Lunch in “Harbor Inn” restaurant (open buffet)
• 4 Theme restaurants: “La Gondola”, “El Gaucho”, “Blue Marlin” and "Orchid" restaurants (all with prior reservations & unlimited number of visits)
• 2 pool bars and 3 beach bars
• 24hrs “Lobby bar” service
• Austrian Café “Mozart”
• “Piccolino "  Ice-cream corner & Panini sandwiches 
• Afternoon snacks
• Midnight snacks
• Beverages (local alcoholic beverages - beer, wine, spirits & soft drinks, juices, coffee, tea, water)
- Alcoholic beverages are served only between 10.00am and 02.00am.
- Soft drinks, juices, coffee, tea, water are served 24hrs.
• Mini-bar with daily replenishing by soft drinks & water
• Tea & coffee making facilities in all guest rooms with daily replenishing
• Free of charge high speed internet access through IP-phone cable connection in all guest rooms
• Free of charge Wi-Fi access in “Lobby” area, “Fun Bar” terrace, “Mozart Café” & “Shesh-Besh” oriental corner
• Free of charge beach/pool towels, sun beds, sun bed mattresses & umbrellas
• One time free of charge laundry service (01 bag / per room / per stay)

Entertainment, sports & wellness:
• 3 sweet water swimming pools -2 swimming pools are heated during the winter season
• 1 kid’s pool (not heated during the winter season)
• 2 manmade sea lagoons
• 1 “Royal lagoon” with sandy entrance to the sea
• Unique coral house reef 1.6 km long
• 6 private outdoor Jacuzzi
• State-of-the art fitness center and gym
• Large amphitheater
• Games Room (billiard, table tennis, play station, table football and coin operating arcade games)
• Daily activity programs with international animation team (darts, boccia, water gym, dance lessons, water polo, beach volleyball, beach tennis, aerobic lessons)
• Giant chess on the beach
• 2 Tennis courts (including free of charge flood light, tennis rackets and balls)
• 1 Beach Tennis court (including free of charge tennis rackets and balls)
• “Kids club” with professional animators (children from 04 - 10 years old) 
• 2 kids beach play grounds
• Daily evening live entertainment programs
• Live music 
• Discotheque 

Payable Services:
• Limo service
• Shuttle bus services to Hurghada city center
• Doctor services
• Beauty salon & hairdresser
• Spa center (massage treatments, steam bath & sauna)
• Telephone & fax
• Laptops for rent
• Individual WiFi routers available for rent
• Laundry & Dry clean services
• Babysitting service
• Diving center
• Diving & Fishing trips
• Quad biking
• Private Dining restaurant 
• “Chef Specialties” in “La Gondola” restaurant 
• Room service
• Freshly squeezed juices & fruits
• Premium ice-cream 
• Bottled alcoholic beverages 
• Water pipe in “Shesh-Besh” oriental corner

Other services:
• ATM machine (money exchange)
• Parking 
• Marina for private yachts
• Photography service
• Shops (leather, spices, oriental souvenirs, mini-market, perfume oil, gold & silver, clothes & accessories)  
• Pharmacy
• Taf-Taf bus service around the hotel area

Conference & meeting facilities:
The Citadel Azur Resort features a one of a kind, unique ballroom, built entirely with coral stones – presenting a castle like atmosphere, ideal for weddings, incentives, large conferences and any MICE event.

Ballroom is adjacent to breakout room and pre-function areas. Groups of all sizes will have endless opportunities to use the hotels food and beverage outlets to add variety to any event.


Restaurants & Bars:
The Citadel:  Main dining room serving open buffet for breakfast, a wide selection of buffet options for dinner & midnight snacks.
Harbor Inn:  International buffet restaurant and snack stations open for lunch & afternoon snacks.
La Gondola:  Italian à la carte restaurant open for dinner (prior reservation).
El Gaucho:  “Churrascaria”- Brazilian set menu restaurant open for dinner (prior reservation).
Blue Marlin:  Fish Restaurant serving open buffet for dinner (prior reservation).
Orchid: Thai cuisine à la carte Restaurant open for dinner (prior reservation).
Café Mozart:  serving traditional Austrian strudel, pastries, cakes & large variety of coffees, tea & infusions during the day & alcoholic and non-alcoholic beverages in the evening.
Piccolino:  serving selected Ice-cream & Panini sandwiches.
Lobby bar:  24 hrs service, offering wide beverage selection. 
- Alcoholic beverages are served only between 10.00am and 02.00am.
- Soft drinks, juices, coffee, tea, water are served 24hrs.
- Continental breakfast is served from 05.00am till 07.00am.
Fun bar: Open for games from 12.00 noon till 11.00pm, featuring billiard tables, table tennis & play stations.
- Beverages are served from 06.00pm till 02.00am
- Discotheque is open from 11.00pm till 02.00am.
Shesh-Besh:  Shisha corner serving oriental beverages & water pipe. 
Water pipe is offered against extra charge. Open from 12.00noon till midnight.
Beach bars: Open from 10.00am till 05.00pm
Pool bars:  Open from 10.00am till 05.00pm
Room service:  24hrs service, against extra charge

Working schedule of hotel outlets is changeable according to seasonality & hotel occupancy. 

Hotel Rules and Policies:
The Citadel Azur Resort enforces a strict dress code in all restaurants in order to maintain the highest standards of service to all guests of all nationalities. The following attire is expected to be worn:

Breakfast:
Shorts & sandals are allowed if worn with a decent shirt or polo shirt. Sleeveless shirts & beach/swimming wear is not allowed. Flexibility will be provided for children.

Lunch:

Shorts, sandals & covered beach wear are allowed.
Men are requested to wear proper T-shirt, 
polo-shirts & dry shorts.
Women must cover bikini /  swimsuits with light summer dress or  appropriate tops.
Beach/swimming wear is not allowed.


Dinner:

The Citadel & El Gaucho Restaurants:
“Smart Casual” Dress code.
Men are required to wear shorts or trousers, 
decent shirts or polo’s, closed shoes or sandals.
Women are required to wear dinner dress or equivalent attire. Beach wear is not allowed.


Blue Marlin, La Gondola & Orchid Restaurants:

Men are required to wear trousers, 
decent shirts or polo’s, closed shoes or sandals. Shorts, sleeveless shirts & flip-flops are strictly prohibited. 
Women are required to wear dinner dress or equivalent attire.

Management will always advise  guests of the dress code regulations when needed and expect cooperation in order to maintain the  standards of quality in the property.

The Citadel Azur is an Ultra All-inclusive resort, providing a large choice of food & beverage to  guests’ inside each outlet, removing food items from the restaurants is strictly prohibited. In case of  a special food request, this to be handled by the Restaurant Manager on individual basis & to be  charge to the guest  room.

Swimwear rules for pools & Jacuzzi:
Appropriate swim attire is required to be worn in all resort swimming pools & Jacuzzi. Cotton shorts or shirts, sport shorts, loose clothing, long bathing suits, burkini or similar items are not permitted. Children in diapers are required to use waterproof protectors.

The above requirements are not applied along the beach coast and sea lagoons.


Accommodation with pets:
Citadel Azur Resort is permitting accommodation with pets (cats or dogs) less than 15kg. 
For the safety and comfort of all our guests, simple rules during the stay with pets should be followed:
• Prior approval from the property is required. 
• Pets must be current on all vaccines.  A copy of pet’s vaccination records is requested upon check  in.
• Pets must be kept in a cage when unattended in room.
• The guest should be present in the room during the daily room cleaning or mini-bar refilling.
• Dogs should be kept on a leash on the hotel grounds at all times.
• Guest should pick up after his pet.
• Dogs are not allowed in the lobby, restaurants and bars as well as at the pool/beach areas and sports center.
• Any damage incurred in the room by a pet is the responsibility of the guest.
• During the stay, guest has to make sure that pet has its own carpet and food bowl.
• No aggressive dogs will be allowed at Citadel Azur Resort. 

!!! Seeing-eye dogs are always welcome and are exempt of charges and restrictions.
 
Places of Interest:
• Giftun Islands
• Sahl Hasheesh Piazza (6 km)
• Jungle Aqua Park (9 km)
• Senzo Shopping mall (10 km)
• Grand Aquarium (12 km)
• Dolphinarium Dolphin World (20 km)
• Makadi Golf course (22 km)
• Hurghada New marina (25 km)
• Hurghada city center (26 km)
• El Gouna (53 km)
• St. Paul Monastery (262 km)
• Luxor city (286 km)
• Cairo city (476 km)
• Aswan city (478 km)
• Alexandria (697 km)

CONTACT INFORMATION:
Address: Sahl Hasheesh, Hurghada - Red Sea - Egypt, P.O.Box 236
Telephone: (+20 65) 3605 000
Fax: (+20 65) 3605 001/2
E-mail: citadel@azur.travel